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Calls answered 24 hours a day, 7 days a week, including bank holidays — GU, KT, SW, CR, RH & BN postcodes

Commercial plumber for pubs, restaurants and offices

When a commercial premises loses water, hot water or a working WC, it usually stops trading. We answer 24 hours a day, 7 days a week, including bank holidays across the GU, KT, SW, CR, RH and BN postcode areas, attend with a realistic arrival window, and tell you the cost band before an engineer sets off.

Premises we attend

  • Pubs, bars and restaurants — cellars, wash-up areas and customer WCs
  • Offices and co-working buildings — kitchens, WC blocks and risers
  • Retail units and salons — hot water, waste and supply failures
  • Care, education and community premises
  • Small industrial units and workshops
  • Managed blocks with commercial ground-floor units

What we are usually called for

  • No water or no hot water during trading hours
  • Blocked or overflowing customer WCs
  • Blocked sinks and waste runs in wash-up areas
  • Leaks above a trading floor or into a neighbouring unit
  • Cylinder, pressure and heating pipework faults
  • Isolation, stopcock and mains supply problems
What we do not currently offer: high-pressure drain jetting, CCTV drain surveys and water softener installation are not services we take on at present. Planned maintenance contracts and site-specific compliance documentation are not published as offered services until confirmed by the business.

Commercial call-out charges

The band depends on when we attend. Each call-out includes the first hour on site; further time is £95 per hour and parts are itemised on the invoice. Planned work outside trading hours is quoted before it is booked.

Commercial call-out charges by time of attendance
When we attendHoursCall-out incl. first hour
Standard hours8am–6pm, Monday to Friday£99
Evening6pm–10pm£129
Night10pm–8am£169
SaturdayAll day Saturday£129
SundayAll day Sunday£149
Bank holidaysAll day£199

Each call-out includes the first hour on site. Time after the first hour is charged at £95 per hour. Parts are charged on top and itemised on the invoice.

Related pages

Commercial questions

Tell us about the site

Send the premises postcode and what has failed. If you are trading and it is urgent, call instead — it is always faster.

Up to 4 images, 5MB each. A photo of the leak, the boiler badge or under the sink helps us price the job accurately before we set off.

We only ask for what we need to price and schedule the job. For an active leak, please call instead — it is always faster.

Losing trade over a plumbing failure? Call us now.

Calls answered 24 hours a day, 7 days a week, including bank holidays. Tell us your postcode and what you can see, and we'll give you a realistic arrival window before you commit to anything.

Phone: 020 8798 2063