Plumbing for Landlords, Agents and Commercial Property
Landlords and managing agents need three things from a plumber: a call answered out of hours, direct liaison with the tenant, and an invoice with enough detail to be recharged or claimed. We work to that standard on every managed job.
Managed property work fails on communication far more often than on workmanship. A tenant left waiting all day for an unspecified window generates complaints regardless of how good the repair was.
We arrange access directly with tenants, confirm attendance, and report back to the agent or landlord with what was found and what was done.
What's included
- 24/7 reactive plumbing call-outs to managed properties
- Direct access arrangement with tenants
- Void property checks, drain-downs and re-commissioning
- Planned maintenance across a portfolio
- Washroom, kitchen and commercial waste plumbing
- Itemised reporting suitable for recharge and insurance
Who this is for
- Private landlords with one or several properties
- Letting and managing agents
- Block management companies
- Offices and co-working spaces
- Cafés, restaurants and pubs
- Care, education and retail premises
How the job runs
- 1
Instruct
Job raised by phone or email with the property and tenant details.
- 2
Arrange
We contact the tenant directly and confirm an access window.
- 3
Attend
Attend, diagnose and either repair or report with a quote.
- 4
Report
Written summary and itemised invoice for the agent or landlord.
What it costs
Reactive work is charged as a call-out that includes the first hour on site — £99 standard hours (8am–6pm), £129 evenings (6pm–10pm) and Saturdays, £169 nights (10pm–8am), £149 Sundays and £199 bank holidays — with any further time at £95 per hour. Portfolio and contract rates can be agreed for regular volumes. Ask about account terms when you first instruct us.
How our pricing worksBusiness confirmation required: Account terms and any framework or contractor accreditations should be confirmed by the business before being published here. (Public liability cover up to £5 million is confirmed; Gas Safe registration number available on request.)
Landlord & commercial across our coverage area
This service is available in every area we cover. Choose your area for local detail and the things worth knowing about the housing and water supply there.
Landlord & commercial: common questions
Related services
24 Hour Emergency Plumbing
Round-the-clock call-outs for burst pipes, uncontrolled leaks, loss of water and unusable toilets.
Blocked Drains, Toilets & Sinks
Clearing blocked toilets, basins, sinks, showers, soil stacks and external drain runs.
Boiler & Central Heating Plumbing
Heating system plumbing: pressure loss, cold radiators, leaking valves, pumps and controls.
Need landlord & commercial? Talk to us now.
Calls answered 24 hours a day, 7 days a week, including bank holidays. Tell us your postcode and what you can see, and we'll give you a realistic arrival window before you commit to anything.
Phone: 020 8798 2063