Plumbing services across Surrey, South West London & Sussex
Everything below is available across the GU, KT, SW, CR, SM, TW, BR, RH and BN postcode areas. Emergency work is available around the clock; everything else is booked into a daytime slot that suits you.
A plumbing emergency is anything causing uncontrolled water, loss of water supply, or an unusable only toilet. The 24 Hour Plumber takes emergency calls at any hour, every day of the year, across the GU, KT, SW, CR, SM, TW, BR, RH and BN postcode areas. If water is escaping, turn off the internal stop tap first, then call.
• Making the property safe and isolating the water supply
• Tracing the source of the leak, including under floors and behind walls
• Temporary containment where a permanent fix needs parts or daylight
Most domestic leaks come from failed compression joints, corroded copper, pinholes in old pipework, or seals around baths, showers and waste traps. Finding the source matters more than the repair: we trace the leak first, then repair the section that actually failed rather than patching the damp patch you can see.
• Non-destructive tracing before anything is cut open
• Pressure testing of hot, cold and heating circuits
• Repair or replacement of the failed section of pipework
A blockage affecting one sink, bath or toilet may be in its trap or waste pipe. If several fittings back up at once, the fault may be further along a shared soil stack or outside drain. We identify the affected run and use rodding or mechanical clearance where suitable; specialist jetting is not part of our current offer.
• Clearing blocked toilets, basins, sinks, baths and showers
• Removing and cleaning waste traps and bottle traps
• Rodding and mechanical clearance of external drain runs and gullies
Most tap, toilet and shower faults are wear in a small part — a ceramic cartridge, a washer, a fill or flush valve, or a perished seal. Replacing the part is usually cheaper than replacing the fitting, and can normally be done in a single visit.
• Dripping and stiff taps — cartridges, washers and full replacements
• Running or non-flushing toilets, fill valves and flush mechanisms
• Leaking cisterns, pan connectors and waste traps
No heat and no hot water is usually one of four things: system pressure below roughly 1 bar, a failed diverter valve, a stuck pump, or a controls and thermostat fault. Pressure and controls can often be checked over the phone before anyone is booked.
• System pressure loss investigation and re-pressurising
• Cold radiators, balancing, bleeding and valve replacement
• Leaking radiator valves, towel rails and heating pipework
No hot water from a stored system is usually a failed immersion element, a stuck motorised valve, a faulty cylinder thermostat, or a timer set incorrectly. An unvented cylinder that discharges water outside needs attention quickly — it indicates an expansion or pressure control fault.
• No hot water fault finding on vented and unvented systems
• Immersion heater element and thermostat replacement
• Cylinder thermostats, motorised valves and wiring centres
Bathroom plumbing costs are driven by how far the waste and supply pipework has to move, not by the tiles. Keeping the toilet and soil connection in place is the single biggest saving on a bathroom refit.
• First fix supply and waste pipework for a new layout
• Baths, shower trays, wet room formers and enclosures
Landlords and managing agents need three things from a plumber: a call answered out of hours, direct liaison with the tenant, and an invoice with enough detail to be recharged or claimed. We work to that standard on every managed job.
• 24/7 reactive plumbing call-outs to managed properties
• Direct access arrangement with tenants
• Void property checks, drain-downs and re-commissioning
Landlords must have every gas appliance and flue they provide checked at least every 12 months by a Gas Safe registered engineer, and give tenants a copy of the gas safety record (often called a CP12). The 24 Hour Plumber carries out landlord gas safety checks across Surrey, South West London and Sussex, arranges access with the tenant directly, and sends the record to the landlord or agent.
• Safety checks on each gas appliance the landlord provides — boilers, hobs, cookers and fires
Most boiler manufacturers recommend an annual service by a Gas Safe registered engineer, and many warranties require it. A service checks the boiler is burning safely, cleans and inspects the key components, and finds wear before it becomes a breakdown. The 24 Hour Plumber services gas boilers across Surrey, South West London and Sussex.
• Visual inspection of the boiler, flue and ventilation
• Combustion and flue gas checks
• Inspection and cleaning of key components where accessible
Leak detection means finding a leak you cannot see — under a floor, inside a wall, above a ceiling or on a buried supply pipe — before opening anything up. We narrow the leak down by isolating circuits, testing pressure and watching the water meter, then open up only what is needed to reach it, and give you a written description of the cause for your insurer.
• Water meter and pressure testing to confirm a leak and which circuit it is on
• Isolating hot, cold and heating circuits to narrow the search
• Moisture readings through floors, walls and ceilings
The supply pipe runs from your boundary or outside stop valve into the property, and it is the owner's responsibility to repair or replace. We replace leaking and lead supply pipes and seized or failed stop taps. Many water companies replace their own lead pipe when you replace yours, so check your supplier's scheme before booking.
• Replacement of leaking or lead supply pipes from the boundary into the property
• Replacement of seized, leaking or inaccessible internal stop taps
• Separating a shared supply into individual supplies where agreed
A macerator grinds and pumps toilet waste where there is not enough fall to reach the soil stack. When one stops pumping, hums, runs constantly or leaks, the cause is usually a blockage, a failed microswitch or membrane, or a worn motor. We repair macerators and pumped waste units across Surrey, South West London and Sussex.
• Clearing blockages in the unit and discharge pipe
Calls answered 24 hours a day, 7 days a week, including bank holidays. Tell us your postcode and what you can see, and we'll give you a realistic arrival window before you commit to anything.
