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Calls answered 24 hours a day, 7 days a week, including bank holidays — GU, KT, SW, CR, RH & BN postcodes

Contact The 24 Hour Plumber

If water is escaping right now, call rather than filling in a form — we will talk you through isolating the supply while the engineer is being arranged.

Call us — fastest route

020 8798 2063

24 hours a day, 7 days a week, including bank holidays

Other ways to reach us

Before you call about a leak

  1. 1. Turn off the internal stop tap — usually under the kitchen sink.
  2. 2. Open the cold taps to drain the pipework.
  3. 3. Switch off electrics in any room where water is coming through.
  4. 4. Then call, and tell us what you have already done.
Full burst pipe guide

Before you book: three short guides

Not urgent? Send photos instead

Ask about a repair before booking anything — describe the job, upload photos and we will reply with what it is likely to involve and which call-out band applies.

Go to the service enquiry page

Request a quote

Tell us the postcode and what is happening. We only ask for what we need to price and schedule the job, and we'll come back to you by phone.

Up to 4 images, 5MB each. A photo of the leak, the boiler badge or under the sink helps us price the job accurately before we set off.

We only ask for what we need to price and schedule the job. For an active leak, please call instead — it is always faster.

Book a planned visit

For non-urgent work — a tap replacement, a planned repair, a quote visit — pick a date and time window and we'll call to confirm the appointment. Labour is Call-outs include the first hour on site: £99 standard hours (8am–6pm), £129 evenings and Saturdays, £169 nights (10pm–8am), £149 Sundays, £199 bank holidays. Further time is £95 per hour.

Pick a date and time slot

Slots are provisional until we confirm by phone. The price shown is the call-out charge for that slot, including the first hour on site.

September 2026

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Choose a time slot (pick a date first) — checking live availability…

Up to 4 images, 5MB each. A photo of the leak, the boiler badge or under the sink helps us price the job accurately before we set off.

Booking slots are for planned, non-urgent work. We confirm every appointment — and the applicable call-out charge — by phone before an engineer sets off. Time beyond the first hour is £95 per hour and parts are itemised separately.